How we can help you

IDignity provides assistance in obtaining Florida ID cards and licenses, birth certificates, Social Security cards, replacement citizenship or immigration records and other documents needed to obtain an ID/license.

There is no charge for our services to those in need.

IDignity cannot assist you in obtaining or changing legal status; however, we can refer you to other agencies that may be able to help you obtain legal status. If your immigration/citizenship documents have been lost or stolen, we are happy to assist you in obtaining replacement documents.

When/where we can help

IDignity Orlando assists clients at monthly Identification Clinics on the third Thursday of each month at The Salvation Army gymnasium located at 440 W. Colonial Dr., Orlando, FL 32804. See upcoming Orlando dates here.

IDignity OsceolaSeminole and Volusia typically host Identification Clinics quarterly. To see upcoming schedules, click the link of the location closest to you (in the sentence above).

What happens at IDignity’s Identification Clinics?

For these events, we suggest you arrive early to get your place in line. Service is first-come, first-served. IDignity volunteers will greet you, and you will be given a numbered card that you must keep as you go through the event. The card documents, what services you need.

Once inside, you will be asked a series of questions to assess your needs and consult with volunteers trained by IDignity attorneys. From there, they will provide a personalized path for you to start the process of obtaining your identification documents.

If you have all the proofs required to obtain a Florida ID (or license renewal), one can be obtained at no charge to you via the FLOW mobile (Florida Licensing On Wheels) at the event.

If you need a Florida birth certificate, it can typically be printed on-site via the Orange County Health Department. If you need a birth certificate from outside Florida, we can assist with those, provided it is a birth certificate accepted as a proof by the State of Florida to obtain an ID/license.

For out-of-state birth certificates and other documents that cannot be printed on site such as marriage certificates, consular birth records for U.S. citizens born outside the United States, and replacements of Green Cards or U.S. Citizenship certificates, IDignity will order and receive these documents on your behalf. A volunteer will contact you by phone or email when your requested documents arrive in the mail.


If you have the financial means to receive identification assistance and do not wish to wait to attend a monthly Identification Clinic, please review our consulting option.


Already an IDignity Client?

If you have attended at least one IDignity Identification Clinic, then you are an IDignity client.  As an IDignity client, you can call (407-792-1374, ext. 13), email IDignity (info@idignity.org) or attend Client Care Day for an update on your case.

During IDignity Client Care Days, you can

  • Discuss the progress of your case with IDignity attorneys
  • Pick up documents (birth certificates, marriage certificates, replacement immigration papers)
  • If you have attended at least one IDignity Identification Clinic, receive a payment voucher to take to the Tax Collector to obtain your ID/license at no charge to you (as long IDignity has not replaced this document for you in the past four months).

Client Care Days are typically held every Friday between noon and 3 p.m. EXCEPT Fridays following a monthly Identification Clinic. Additionally, Client Care Day is NOT held on holidays observed by Tax Collector offices.

IDignity Client Care Days are held at 701 West Concord Street at Emmanuel United Methodist Haitian Church. IDignity only uses the space at Emmanuel United Methodist for Client Care Days; Emmanuel United Methodist staff cannot advise you on your IDignity case.

Click here to contact IDignity.