How are documents received?

Typically, IDignity receives the various documents you need on your behalf. Often this is because our clients do not have a permanent mailing address, but sometimes this is necessary when our attorney has to serve as your legal representative in order to obtain a document. You will be notified by phone/email as soon as your documents arrive.

How can I get an update on my case?

You can call (407-792-1374, ext. 13) or email IDignity anytime for an update on your case.

How much does it cost?

IDignity does not charge for our services to those in need. If you have proof of enrollment in the Department of Children and Families Access Florida Benefits Program, such as a DCF Access card (commonly known as a food-stamp card) or DCF Access award letter/printout, please bring it with you, but you will not be denied service if you do not have a DCF card.

If you are able, we appreciate any donation you can make.

Can I bring my child(ren)?

IDignity is happy to accommodate you and your child(ren). However, please note that the wait time/process may seem long for a young child.

Will I be screened for drugs?

You will not be screened for drugs at IDignity.

Will food be served?

IDignity Orlando is unable to provide food for our clients. We are happy to provide directions to nearby programs that offer meals.

Can you assist clients who do not have legal status to reside within the United States?

If you do not have legal status to reside within the United States, IDignity cannot assist you in obtaining legal status. However, we can refer you to other agencies that may be able to help you obtain legal status. If your legal status documents have been lost or stolen, we are happy to assist you in obtaining official replacement documents.

What if I have a criminal record?

If you have a criminal record, IDignity will assist you.

How long will it take?

The time it takes to obtain all of the appropriate documentation required by the state of Florida to receive an ID/license may take several weeks or even months. The process may require you to attend multiple Identification Service Days and it does not always work. The length of time will depend on the number of documents we have to obtain as well as the source. A document that must come from California will take longer than one needed from Alabama. To reduce the time necessary to obtain documents, please bring as many of the required documents that you have and any others that may assist in proving your identity.

What should I bring?

To reduce the time necessary to obtain documents, please bring as many of the required documents that you have and any others that may assist in proving your identity such as school records, paystubs, expired state/school IDs, etc. Below are the typical proofs accepted in order to obtain or replace a Florida ID, but you may also visit www.flhsmv.gov/driver-licenses-id-cards/what-to-bring/ to verify what proofs are recommended.

Proof of Identity (need one of the following)

Any name change will require a marriage, divorce, or other legal name change certificate.

  • If born in the U.S., an original certified birth certificate from Vital Statistics with a raised seal OR
  • A valid U.S. Passport, permanent resident card, or immigration documents

Proof of your Social Security Number (need one of the following)

  • Social Security Card
  • Medicare Card
  • Tax form (W-2 or 1099)
  • Job payment stub

Proof of Residency (need at least one of the following)

  • Piece of mail or lease or bill within the last three months with your name and address on it OR
  • Recent letter from a shelter or housing program claiming you as a resident OR
  • A Certification of Address Form from person allowing you to live with them, along with her/his proof of residency.

If applicable, please bring your proof of enrollment in the Department of Children and Families Access Florida Benefits Program, such as a DCF Access card (commonly known as a food-stamp card) or DCF Access award letter/printout.