Frequently Asked Questions
IDignity Orlando Services
Who does IDignity assist?
IDignity assists U.S. citizens and legal U.S. residents living in the state of Florida.
If you do not live in Florida or do not have legal U.S. status, we advise contacting your local legal assistance organizations.
Where are IDignity offices located?
IDignity Inc. has three locations.
IDignity Orlando operates on Tuesdays and Thursdays beginning at 8:30 am at 425 N Magnolia Ave. Orlando, FL 32801.
IDignity Seminole operates twice a month at various locations. Click here to view the schedule.
IDignity Volusia hosts events 3-4 times per year at 4662 S. Clyde Morris Blvd., Port Orange, FL 32129. Click here to view the schedule.
Can IDignity still assist me if I don’t live in Orlando?
Yes, IDignity can assist anyone living in the state of Florida, however you will need to meet with our team in person at least once.
IDignity Orlando operates on Tuesdays and Thursdays beginning at 8:30 am at 425 N Magnolia Ave. Orlando, FL 32801.
IDignity Seminole operates twice a month at various locations. Click here to view the schedule.
IDignity Volusia hosts events 3-4 times per year at 4662 S. Clyde Morris Blvd., Port Orange, FL 32129. Click here to view the schedule.
How do I book an appointment with IDignity Orlando?
Clients are encouraged to schedule an appointment before showing up to IDignity. To request an appointment, please call us at 407-792-1374, email appointments@idignity.org, or fill out a Client Service Request Form.
If you plan on walking in for services without an appointment, please arrive before 9:00 am.
Does IDignity provide transportation?
No, IDignity does not provide transportation to or from our offices. If we send you to a government agency, such as a Tax Collector, we will provide a bus pass if needed.
What should I bring with me to my appointment with IDignity?
Please bring anything you have with your name on it to help prove your identity. Helpful documents include originals or copies of IDs, passports, social security cards, birth certificates, medical records, arrest records, insurance cards, school records, religious documents, government documents, proof of residency less than 60 days old, etc.
Click here to review the FL DMV policy regarding what documents are needed to obtain a FL ID or driver’s license.
If I don’t have any identification, can IDignity still help me?
Yes. If you do not have any documents to prove who you are, IDignity can still assist you. Your case will most likely take longer than others, but we are still happy to help!
How much does it cost?
IDignity services are free of charge if you’re seeking help obtaining a Florida ID, driver’s license, U.S. birth certificate, or Social Security card.
In rare cases, some government fees might still apply, such as USCIS immigration documents or court filing fees. IDignity will assist clients in applying for a fee waiver if they are deemed indigent or living below the federal poverty line.
How long does it take to receive my documents?
The length of your case will depend on what documents you have and what documents you need to obtain. To reduce the length of time on your case, please bring any documentation that may assist IDignity in proving your identity.
If you are already REAL ID Compliant in the state of Florida, your ID can be replaced in one day. If you are not REAL ID Compliant, then you will need to obtain proper documentation before receiving your ID card, which could take several months or years to obtain, depending on what you have already.
Most US birth certificates are obtained in 2-8 months.
Most social security cards are obtained in 2-3 weeks.
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